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Three bourder point

Booking Terms & Conditions

Booking Terms & Conditions

1. Agreement
When you book a trip with us, you accept these terms. Our services are as described in our offer, either sent to you or shown on our website. All tours and offers depend on availability.

2. Validity
The dates and itineraries are as specified in the offer or online booking. Changes can be made up to 2 months before the travel date. Later changes depend on third-party agreements.

3. Deposit
A non-refundable deposit of at least 15% of the trip cost is required for travel costing over 200 Euros. This is subject to discussion, especially considering the COVID situation.

4. Booking Confirmation and Final Payments
Upon accepting your booking, we will send an invoice and detailed offer. A contract is formed once you make a payment based on this offer. The balance must be paid in advance before the trip if using a bank transfer or on the first day if paying in cash, unless otherwise agreed via email.

5. Prices & Surcharges
Our prices vary based on demand, market conditions, and availability. A minimum of four participants is required for each tour. If the number of participants is fewer than four, we will adjust the price to ensure the tour can proceed.

6. Personal Information
To confirm travel arrangements, you must provide complete details including full name, date of birth, nationality, passport details, and any pre-existing medical conditions that might affect your travel.

7. Traveler Cancellation
If you cancel your booking, cancellation fees will apply. We will retain the deposit upon receiving written cancellation notice.

8. Our Right to Cancel
We may cancel a trip up to 30 days before departure or if external events like terrorism, natural disasters, or political instability make it unfeasible. If we cancel, you will receive a full refund, but we are not liable for any incidental expenses incurred due to your booking.

9. Age & Health Requirements
Many trips have a minimum age requirement. While there is generally no upper age limit, trips can be physically demanding. Travelers under 18 must be accompanied by a legal guardian. We cannot guarantee triple or joining rooms for families, and accompanying adults may have to share with others on a twin share basis.

10. Passports and Visas
You must have a valid passport and obtain all necessary visas, permits, and certificates for the trip. Your passport should be valid for six months beyond the trip duration. We are not responsible if you are denied entry due to incorrect documentation.

11. Travel Insurance
Travel insurance is recommended and should cover personal accidents, death, medical expenses, emergency repatriation, cancellation, curtailment, personal liability, and loss of luggage or personal effects. Minimum recommended coverage is US$200,000.

12. Flexibility
Traveling with us requires flexibility due to the nature of the trips. Itineraries can change based on local conditions. The guide’s decisions on the route and schedule are final.

13. Itinerary Changes
We reserve the right to alter itineraries before or after departure due to local circumstances or events beyond our control. Any additional costs due to changes are your responsibility. We are not liable for incidental expenses resulting from itinerary changes.

14. Tour Authority
Guides lead our group trips, and their decisions on safety and well-being are final. Non-compliance may result in being asked to leave the trip with no refund. Compliance with local laws and our travel guidelines is mandatory.

15. Acceptance of Risk
You acknowledge that our trips are adventurous and involve personal risk.

16. Liability Limitation
We exclude liability for any loss, injury, or damage you may suffer in connection with our trips. This includes direct or indirect losses, economic losses, and special or exemplary damages.

17. Optional Activities
Optional activities are not included in the trip cost.

18. Complaints
If you have a complaint, inform your guide or our representative immediately. If unresolved, you may write to our official email

19. Photos and Marketing
You consent to our use of images taken during the trip for promotional purposes. Notify your guide if you do not agree.

20. Applicable Law
These terms are governed by the laws of the Republic of Albanian.

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